Appointment reminders and confirmations
The reminder goes at the scheduled time, the confirmation is recorded, a non-response surfaces early enough to refill the slot.
What it demonstrates: execution starts on time, even in busy periods.
Dental clinics · Canada
Your team spends its days on the phone for things that need no one.
Appointment reminders, chasing missing documents, post-treatment follow-ups, consent handling: Probaro runs them. Anything that touches a patient closely stops and waits for your decision.
Book a 30-minute callNo software to install. One conversation, then you decide.
What we hear most often
- Someone chases patients who have not confirmed. Every week, on the same appointments.
- Six-month recall reminders happen when somebody remembers.
- A patient asks what was done at their last visit. The answer exists, but it has to be looked for.
- When the receptionist is away, part of the follow-up stops: the procedure exists only in how they do it.
This is not an organizational problem. It is repetitive work that was never written down or handed off.
Three processes, to start
Chasing documents and radiographs
The patient is followed up at the cadence you set, what arrives is filed, what is missing stays visible.
What it demonstrates: processing resumes where it stopped, with no duplicates.
Post-treatment follow-up and consent
Routine follow-ups go out on their own. Any sensitive communication stops and waits for a professional’s approval.
What it demonstrates: you decide in advance what may go out without you.
Your practice management software stays
Progident and Dentitek dominate the Canadian market. Probaro does not replace them: it runs around them the work your team does by hand today. One honest caveat: technical access to these systems is not publicly open, and integrating means a conversation with the vendor. We will tell you where we stand with yours before you commit.
Depending on the kind of practice
Single-dentist clinic
The receptionist holds the reminders, confirmations and follow-ups. When they are away, everything slows.
Reminders and confirmations run themselves. They handle the special cases, not the whole list.
Multi-site dental group
Each clinic follows up its own way, and service quality varies by address.
The same procedure everywhere, with the record per clinic. You see where it catches.
Specialty clinic, long treatments
Follow-ups stretch over months and depend on the team remembering.
The sequence continues over time unattended, and stops before any sensitive communication.
What we will not claim
We will not claim Probaro makes you compliant. Health information is among the most sensitive there is, and responsibility for handling it stays with you.
What we provide is the record: which communication went out, to which patient, when, and who approved it. Available months later.
Our servers are in Beauharnois, Canada. The assessment required when adopting a system that processes personal information still applies; we give you the document that makes it short.
Something a clinic told us: “no manual validation happens here.” If that is your case, say so — it changes what we would propose, and probably the price.
Frequently asked questions
Does it work with Progident or Dentitek?
Both dominate the Canadian market, but their technical access is not publicly open: integrating means a conversation with the vendor. We will tell you where we stand with yours before you commit.
Can a message reach a patient without validation?
Only if you decided it could. An appointment reminder can go out on its own; a sensitive communication stops and waits for a professional’s approval.
Does Probaro replace my current software?
No. Probaro runs the sequences your team does by hand around your existing tools. Your practice management system, your accounting and your files stay where they are.
Where is my data hosted?
In Beauharnois, Canada, with OVHcloud. The site and the orchestrator that receives your requests sit in the same datacentre. The full list of our providers and processing locations is published in our privacy policy.
Does Probaro make me compliant with Law 25?
No, and no software can. The law requires an assessment when adopting a system that processes personal information. What we provide is the document that makes that assessment short to produce: where your data sits, who processes it, which companies it passes through.
How long before it works?
We start with a single process, end to end, under real conditions at your organization. You then decide whether we continue.
Let’s talk about your process
Thirty minutes. We listen; we present nothing.