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What the law actually requires, what a tool can prove, and what no software can promise.
Where is your data? The register your legal advisor will ask for
Quebec’s Law 25 requires an assessment before adopting a system that processes personal information. Here is the document that makes it short to produce, and how to demand it from your vendors.
Law 25 and CASL: what to know before automating your follow-ups
Automating a follow-up means sending a commercial electronic message and processing personal information. Two laws apply, with two different logics. Here are the key elements.
What record does your process actually leave? Ten questions to ask
Ten questions to ask any automation tool before handing it a process. None of them is about features.